Warranty:
  • All products: 1 year
  • In the event of a claim please send us an e-mail outlining the details. We will then forward the return address for the product being claimed. Cost of shipping is not covered by warranty
  • Defects caused by an accident, lack of maintenance, fire or water are not covered by warranty

Prices:
  • All our prices are excluding taxes
  • Prices do not include the costs of shipping; the actual shipping costs [USPS] will be charged to you; for whips please add an extra $30.00 per order to cover the costs of a tube and caps
  • Payment is due upon shipping
  • Goods cannot be returned for a refund or credit [no-return policy]
  • Parts however can be directly exchanged for a different size, only if returned in their original condition with labels and packaging intact. Pricing adjustments on exchanges will be credited or debited as per original purchase transaction. Please include copy of original invoice. All shipping costs incurred with exchanges are at the purchasers expense. Please e-mail for a return authorization and address.
  • Custom orders are Non-Returnable and Non-Exchangable.

Shipping:
  • When products are in stock orders will be shipped the next business day
  • Standard orders will be shipped with USPS but customers can request to have their order shipped by FedEx or UPS

Returns and exchanges:
  • Goods cannot be returned for a refund or credit [no-return policy]
  • Parts however can be directly exchanged for a different size, only if returned in their original condition with labels and packaging intact. Pricing adjustments on exchanges will be credited or debited as per original purchase transaction. Please include copy of original invoice. All shipping costs incurred with exchanges are at the purchasers expense. Please e-mail for a return authorization and address.
  • Custom orders are Non-Returnable and Non-Exchangable.

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Contact us

Ideal Harness
3054 Houlgrave Road
Invermere, British Columbia
Canada, V0A 1K5

Ideal Harness USA
255 N. Boulder Road
Deer Lodge, MT 59722
USA

Ideal Harness
Van Slingelandtstraat 46
2582 XR Den Haag
The Netherlands

  250 342 1270           
     406 422 6151              
  info@idealharness.com